Question 1

1.你們有提供客製化訂製服務嗎？    Do you offer custom-made orders?

Accepted Answer

有的，我們提供部分作品的客製化訂製服務，如尺寸、顏色或款式調整。請透過聯絡表單與我們討論。  
Yes. We offer custom orders for selected items, including size, colour, and design adjustments. Please contact us via the enquiry form.

Question 2

2. 成品需要多久製作時間？    How long does it take to make an item?

Accepted Answer

一般製作時間約 7–21 天，依作品複雜度與訂單排程而定。  
Production usually takes 7–21 days depending on design complexity and order queue.

Question 3

3. 可以修改或取消訂單嗎？   Can I change or cancel my order?

Accepted Answer

若尚未製作或出貨可協助修改；客製訂單開始製作後恕無法更改或取消。  
Changes are possible before production or shipping. Custom orders cannot be changed once production begins.

Question 4

4.新手適合從哪裡開始？   Where should beginners start?

Accepted Answer

建議從基礎針法與簡單作品，如杯墊、圍巾或方格花樣開始。   We recommend starting with basic stitches and simple projects like coasters or scarves.

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FAQ

Frequently asked questions

1.你們有提供客製化訂製服務嗎？ Do you offer custom-made orders?

2. 成品需要多久製作時間？ How long does it take to make an item?

3. 可以修改或取消訂單嗎？ Can I change or cancel my order?

4.新手適合從哪裡開始？ Where should beginners start?

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